{"id":3056,"date":"2026-04-19T16:34:04","date_gmt":"2026-04-19T08:34:04","guid":{"rendered":"https:\/\/oofos-us.com\/?page_id=3056"},"modified":"2026-04-19T17:03:12","modified_gmt":"2026-04-19T09:03:12","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/oofos-us.com\/index.php\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"\n

Refund Policy<\/strong><\/h2>\n

At OOFOS, your comfort and satisfaction are our priority. If you are not completely satisfied with your purchase, we\u2019re here to help.<\/p>\n

Returns & Refund Eligibility<\/h3>\n
    \n
  • Items can be returned or exchanged within 30 days of delivery<\/strong><\/li>\n
  • Free returns are available for orders placed on the official website<\/li>\n
  • Products must meet the following conditions:\n
      \n
    • In original condition (apparel must be unworn, unwashed, with tags attached)<\/li>\n
    • Not marked as Final Sale<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

      Refund Process<\/h3>\n
        \n
      • Refunds are issued to the original payment method<\/strong><\/li>\n
      • Once the return is received and processed, you will receive a confirmation email<\/li>\n
      • Bank processing may take up to 10 business days<\/strong> after approval<\/li>\n<\/ul>\n

        Exchanges<\/h3>\n
          \n
        • Exchanges are available within the 30-day window<\/li>\n
        • If exchanging:\n
            \n
          • Lower-priced item \u2192 difference refunded<\/li>\n
          • Higher-priced item \u2192 additional payment required<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

            Non-Refundable Items<\/h3>\n
              \n
            • Gift cards are non-refundable<\/strong><\/li>\n
            • Final Sale items cannot be returned or exchanged<\/li>\n
            • Shipping fees (1-day \/ 2-day) are non-refundable<\/strong>, unless delayed by the carrier<\/li>\n<\/ul>\n

              Important Notes<\/h3>\n
                \n
              • Items purchased from unauthorized third-party sellers (e.g., eBay, resale platforms) are not eligible<\/strong> for refunds or exchanges<\/li>\n
              • Products purchased from authorized retailers must be returned to the original place of purchase<\/li>\n
              • Returns must be initiated through the official return system before shipping back<\/li>\n<\/ul>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3056","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oofos-us.com\/index.php\/wp-json\/wp\/v2\/pages\/3056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oofos-us.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oofos-us.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oofos-us.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oofos-us.com\/index.php\/wp-json\/wp\/v2\/comments?post=3056"}],"version-history":[{"count":3,"href":"https:\/\/oofos-us.com\/index.php\/wp-json\/wp\/v2\/pages\/3056\/revisions"}],"predecessor-version":[{"id":3080,"href":"https:\/\/oofos-us.com\/index.php\/wp-json\/wp\/v2\/pages\/3056\/revisions\/3080"}],"wp:attachment":[{"href":"https:\/\/oofos-us.com\/index.php\/wp-json\/wp\/v2\/media?parent=3056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}